It pays to shop for better care.

SmartShopper is a program available through your health plan and employer and is not available to the general public. If you are unsure about eligibility you may contact SmartShopper. If you are eligible you may register here. If you are a registered member please login. If you are an employer or health plan interested in joining the program please contact us at https://www.zelis.com/solutions/member-engagement/

If you qualify for a reward, a check or alternative form of payment such as a spending account contribution, <strong>it will be sent to you within approximately 60 days</strong> after the date of your appointment. The form of payment is determined by your particular program. If 60 days pass and you have not received your check or payment, please call SmartShopper.

"Even in-network facilities can charge vastly different amounts for identical procedures. Going to a hospital for an MRI, for example, could cost substantially more than at an outpatient facility. Going to a cost-effective facility saves your employer, health plan, or insurance company money and additionally helps lower the cost of health care in your area. So, through SmartShopper, they pass on a percentage of the savings directly to you. As you may know, the cost of routine medical procedures can vary greatly from facility to facility. When you shop for a procedure or treatment, SmartShopper estimates the cost of your procedure at different locations in your network. If you elect to have your procedure performed at a cost-effective location, you earn a cash reward. It's that simple."

SmartShopper provides a Care Concierge Team who stands by on live chat and phone lines to help you find a cost-effective facility, schedule appointments, validate procedure referrals with your doctor and obtain pre-authorizations with your insurance company. Contacting the Care Concierge Team is not like a “call center” experience. They are there to take the time with you, every step of the way, to find you the right care. In short, your Care Concierge Team is here to help you make the most of the SmartShopper program.